Tax Exempt Status

Shipments outside the State of Pennsylvania are shipped tax free.

Shipments within Pennsylvania may be tax exempt but require a PA Tax Number ID and a signed form (downloadable below) which permits the exemption. Lacking a signed form from PA residents, we will charge the appropriate sales tax as required by law.

Please Fax your form with the ID# inserted and signed to 412-321-7253.

Hours of Operation

Customer service is available during our business hours ( 8:30 AM thru 5:00 PM Eastern time Monday thru Friday )

Orders placed before 2 pm EST, (Monday through Friday) will be shipped the same day. All other orders will be shipped the next business day.

Phone/Fax Numbers

For all telephone numbers please click on Contact Us

Accepted Methods of Payment

MrTakeOutBags.com accepts the following forms of payment:

• Visa

• MasterCard

• Discover Card

• American Express

Payment Terms & Credit Accounts

MrTakeOutBags.com was designed to be a different kind of business than some of the distributors you may have purchased from in the past. To keep our operating costs as low as possible so we could give the guaranteed lowest prices on our products, we decided this would be a hard to manage feature, and very expensive leading to the need to raise our pricing to all buyers, whether or not they wanted the open account. Our cost of doing business would be much higher if we carried open accounts and had to approve credit applications, make credit reference calls, administrate the Accounts Receivable balances, send statements, buy and affix postage, stuff and mail envelopes, enter credit sales into an accounting program, run statements, make collections calls, turn over very bad accounts to collection agencies, hire and pay attorneys to file claims and defend ourselves in bankruptcy hearings, write-off bad debt, and sustain the expenses and losses of unpaid bills from some of the people who disappear when they owe money and can't afford to pay. We are able to save our entire customer base at least 5-10% by NOT having the expense of at least two or three full time persons to do all these things, and this allows management time better spent finding new products for our customers to buy. To date MrTakeOutBags.com has thousands of active accounts, of which NOT ONE owes us a dollar, and most of our customers like it that way. We hope you understand that we can not and will not give credit to anyone, even my brother in law.

Corporate Headquarters

MrTakeOutBags is headquarted in Pittsburgh, PA

MrTakeOutBags.com
855 South Canal Street
Pittsburgh PA 15212

888-321-2248

Privacy Notice

See our privacy policy for more information

Shipping policies

Shipping Costs
MrTakeOutBags.com ships all orders via UPS. Factors determining how your order will ship include:

• Size

• Special Shipping Instructions

• Weight

• Residential vs. Business Address

• Shipping Location

To view an estimate and shipping options to your area, select "shipping rates" in the Your Shopping Cart feature just below the product category tree on the left side . Keep in mind, estimates are subject to change and are derived from your zip code and items currently in your shopping cart.

Delivery Terms & Conditions
UPS will return to shipper Ground packages requiring no Delivery Confirmation Signature Services following the third delivery attempt to consignees in the U.S. and Puerto Rico. This means UPS will no longer send post cards and hold these packages in the center for five business days. Signature Required, Adult Signature Required, 3 Day Select, Air and International packages will continue to follow the current package center hold procedures.

Correction of Addresses
If UPS is unable to deliver any package as addressed by the shipper, or if the package has an incorrect or incomplete address (examples include, but are not limited to, P.O. Boxes, missing suite, apartment, or unit numbers, old addresses, and missing/incorrect ZIP Codes), UPS will make reasonable efforts to be determined in its sole discretion, to secure the correct or complete address. An address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS. If the correct or complete address is secured, UPS, at its sole discretion, will attempt delivery, and the shipper will be provided with the correct or complete address in order to update its internal records. An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed for an address correction. If  UPS has to verify or make a change to the address in order to correctly deliver on an order a $10 additional charge per package will be added to your charge card to cover the added UPS costs charged to us. 

Definition of Delivery
Delivery for all purposes shall be deemed to include, but not be limited to: delivery to the consignee or the consignee’s actual or apparent agent or representative, delivery to the address or location specified in the UPS shipping system, delivery to any person present at the address or location specified in the UPS shipping system, delivery to a reasonable alternate address or location, delivery in accordance with trade custom or usage, delivery pursuant to UPS’s driver release procedures, delivery pursuant to UPS’s shipper release procedures, or delivery otherwise permitted under the UPS Tariff/Terms and Conditions of Service. UPS does not limit delivery of a package to the person specified as the consignee on the source document or in the UPS shipping system. Unless the reciepient requests Delivery Confirmation service requiring a signature, UPS reserves the right, in its sole discretion, to make a delivery without obtaining a signature.

When choosing an address to have your order shipped to may be important to have it going to an address that has someone available to receive and secure the order. If you do not have an address that can be safe to have UPS just leave a package at the address without a signature, please phone in your order.  By phoning in the order we can designate to UPS that a “Signature is Required” for an additional UPS Fee of $5.00 per package.  This will protect you in that it will not be left unsigned and possibly stolen.  MrTakeOutBags & UPS are not responsible for orders that are missing, stolen or damaged after delivery by the driver.  The UPS driver has the discretion to leave a package unsigned, but they will not assume any liability unless you specify “Signature Required for Delivery”.

When will my order ship?

We ship all orders via UPS, and shipping time depends on the method you've selected and your location relative to our shipping points. In addition to UPS Ground, we offer a variety of faster air options.

UPS Ground Orders: If your order is placed by 2:00pm EST (Monday - Friday), your order will ship the same day for in-stock products. Some products may be shipped directly from the manufacturer. In these cases your order will ship within 48 hours. Most of our orders ship from our main Midwest warehouse in Pennsylvania, but some orders may ship from our distribution facilities around the USA, such as Minnesota, Oregon, California, Oklahoma, Atlanta, New York, Ohio, Kentucky, Wisconsin or Alabama.

UPS Next Day / 2nd Day / 3-Day Select Orders: If your order is placed by 1:00pm EST (Monday - Friday), your order will ship the same day for in-stock products.

NOTE: For time sensitive orders please call us toll-free at 800-321-2247 for exact shipping lead times and delivery options.

Most orders (over 95%) will ship complete the same day  the order is placed provided we have it before 2PM EST. When we are out of stock on something we usually can drop ship that item which may increase the lead time by a couple days. If we anticipate a longer delay than a couple days we will contact you to see if an alternate item will work or if you will allow us more time to fulfill your order. We try our hardest to maintain our inventory of all things at all times but erratic or unexpected order flow or factory delays sometimes come into play. We promise to always do whatever we can to get your needs met in the time frame you require.

UPS Shipping Guidelines within the United States:

• UPS Ground (1-4 days with most orders)
• UPS 3 Day Select (Guaranteed 3 Business Days)
• UPS 2nd Day Air (Guaranteed 2 Business Days)
• UPS Next Day Air (Guaranteed Next Business Day)

To view your shipping costs, select "shipping rates" in the Your Shopping Cart page. Keep in mind, estimates are subject to change and are derived from your zip code and items currently in your shopping cart.

Shipments Outside the United States & Canada:

Please note that Canadian shipments may incur tariffs, taxes, customs and brokerage fees for which you are responsible. For information about rates for customs clearance into Canada visit www.UPS.com.

MrTakeOutBags.com DOES NOT PROCESS ORDERS WHICH REQUIRE INTERNATIONAL SHIPPING WITH THE FOLLOWING EXCEPTIONS:

• BAHAMAS
• BARBADOS
• BERMUDA
• CANADA
• PUERTO RICO
• VIRGIN ISLANDS

FOR COUNTRIES NOT LISTED ABOVE - WE WILL SHIP TO YOUR FREIGHT FORWARDER IN THE USA. Buyer’s from outside the United States may use their own Freight Forwarder’s USA address to facilitate the international shipping needs. If you choose to ship via a Freight Forwarder, simply provide their ship to address on your online order form, and that address is what will be used in processing the USA portion of your freight costs. We unfortunately do not know, and thus cannot arrange a freight forwarder that can best serve your needs.

For more information please call us at: 888-321-2248

Returning Merchandise

Returns can only be accepted within thirty (30) days of the delivery date.

All product shipped by MrTakeOutBags are guaranteed for quality. If a quality issue arises call MrTakeOutBags for instructions. Occasionally a few items may be defective in a case, and samples of the problem may be required to receive the proper refund.

If you have ordered an item that is incorrect or inappropriate for your intended use, a return may be possible if the items are completely unused and in original saleable condition. A 20% re-stocking fee applies for this type of return. Please call for preauthorization for a refund or exchange, and to return at your shipping expense. A refund or credit will be issued to your credit card used for the transaction.

Returns can not be accepted for close-out items.

Write the Return Authorization Number/Order Number on the outside of the package.
Send the item back to MrTakeOutBags; Click here for complete contact information.

Product Dimensions

Many items are named by their dimensions. The order in which the dimensions appear will depend on the product category. Here are some popular examples:

• Boxes (L x W x H)

• Bags (W x L)

• Tissue (L x W)

What is "Mil" Strength?

A "mil" is a unit of thickness equal to one thousandth of an inch. Thus, a 2 mil bag would be .002 inches thick.

Custom Printed Products

MrTakeOutBags.com can provide custom printing on all of your bags, boxes, and tissue needs. We can help design and produce professional packaging materials to give your business a professional look that your customers will appreciate and you will benefit in having your store name exposed to additional customers.

About 60% of our business is in custom sizes, colors, and prints of bags, boxes, tissue, gift wrap and other accessories.

To learn more about custom options please click here.

How to request a sample

Samples may be requested by contacting us by phone or email.  While most samples will be free of charge, some may have a cost to cover the item. Those requesting samples will be charged actual shipping and handling.